zInspector users can invite new tenants to complete their own move-in inspections using companion app Tenant Move In!
Note: This feature is available only to Business and Enterprise subscribers.
To invite your tenants to complete their own move-in inspections, log in to zInspector, then follow the steps below.
- In the main menu bar, click on Turnover.
- If you have not yet created a lease for the given property (manually or by syncing your lease/tenant data via an integration), click on the green +Lease button. You will be prompted to enter lease-specific information including
– Property Address
– Rent Amount
– Lease Status (Is the property Listed, are the tenants Moving In, or Current tenants?)
– Lease Signature Status (Have all parties signed the lease? If not, this can be updated later.)
– Lease Start Date
– Lease End Date
– Comments (as needed)
- Once you enter the lease-specific information, click on Save and Add Tenants to add your tenant information. If your tenant information is already in zInspector, click “Add From Existing Tenants.” If not, click “Add New Tenant” to add the tenant-specific information (Name, Email Address, Phone Number, etc.).
- Once all tenants have been added, click Save to return to the Turnover page.
- Click the Tenants checkbox at upper left to easily see tenants listed with their leases.
- One column right of your tenant name, see the word “Invite.” Click “Invite” to send one tenant per lease an email inviting them to use Tenant Move In to complete their move-in inspection.
- The tenant will receive a welcome email with their login name and unique password. They will be prompted to download the Tenant Move In mobile app on which they can complete their own move-in inspection.
– The Tenant Move In app works and looks like the zInspector app, with key visual and functional differences.
– The property areas that you define when adding each property will appear in the tenant’s inspection template, just as they do in zInspector.
- Once the tenant has completed and signed the inspection in the app, a copy of the Move-In report will be emailed to you (the property manager) and to the tenant. It will also appear on your Timeline.
- When the time comes for the tenant to move out, you can use zInspector to create a side-by-side comparison between the move-out inspection you perform and the tenant’s original move-in inspection. Simply go to your Timeline, and click on the Move In/Out button and select the appropriate property and move in/out dates.
The Tenant Move In app will save you time and document the condition of the property at move-in without requiring you to even go to the property.
For a quick-start guide to inviting your tenants to use the app, watch the video below!
Helpful Tip: Configure Daily Reminders, BCC of Tenant Communications, and customized reply address as a zInspector Admin user in zInspector’s Tenant Move In settings menu.