zInspector Admin users can customize the Tenant-Completed Move-In invitation, setup reminders, and auto-disable options.
Go to Settings —> Admin Settings —> Tenant Completed Move-Ins
By default, Daily Reminders are enabled and set to 5 days. The Daily Reminders start on the Lease Start Date or the Inspection Invite date, whichever is later.
On the Auto Disable date (5 days after Lease Start or Invite date by default), the tenant will receive an email notifying them that the window of opportunity to complete their inspection has ended.
There is a further Grace Period (an additional 5 days by default). At the end of the Grace Period, tenant access to the app will be blocked and their app disabled; additionally, any in-progress inspection data will be disabled. We strongly recommend keeping the Grace Period of 5 days or longer. The reality is that some tenants will not start the inspection until they receive their disable email.
For purposes of documentation, you can also set a BCC email address to receive a copy of all Tenant Reminders. Property Managers will NOT be BCC’ed on the original email as it contains the tenant’s secure password. Rather, a separate email is sent documenting that the tenant was invited.
Tenant Completed Move-Ins –from the Property Manager’s Perspective:
Tenant Completed Move-Ins – from the Tenant’s Perspective:
Invite your tenants to do their own inspections under Advanced —> Leasing.