zInspector remains the most powerful yet affordable inspection solution on the market.
Notable features absent from many other platforms include:
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zInspector is designed to be flexible to your approach, whether you need to get fully set up fast or prefer to ease in gradually.
Absolutely. zInspector offers tons of customization options:
zInspector is available free of charge to single users with up to five properties (meaning “units” or “doors”), with all basic functionality included. If you have more than five units or more than one user, zInspector has a well-priced plan for you. We offer a powerful yet affordable inspection solution for individuals as well as businesses of any size . See our pricing page for more info.
You do. The content you create with zInspector belongs to you. We will never sell or publish your photos, videos, documents, or inspection results. We do, however, reserve the right to access and copy certain content in order to improve your experience. For example, we make low-resolution copies of your photos so you can quickly browse your information from our website.
Yes, you can delete individual media (photos and videos), activities (inspections and other completed documents), customized templates, and properties and contacts as you require. zInspector will not retain information you choose to delete. So delete with caution, as deleted content cannot be retrieved.
Delete a Photo or Video
There are several ways to delete a photo or video from zInspector:
Delete an Activity
Admin users can enable an option in Report Settings to allow users to delete Activities.
Delete a Property
Fully deleting a property is a two-step process: first Archive and then Delete it. Note that this option is only available for Admin users from the Admin’s Property Page. For complete instructions, see this article.
Important note: Deleting a Property also deletes any inspection data (activities, media, documents) associated with it. For most users, it usually makes more sense to archive properties no longer under their management than it does to delete them. Archived properties and all associated inspection data remain stored, and do not appear in the active Properties list and Timeline, but can be restored at any time.
Hint: Other types of content, including external contacts, internal users, and obsolete template versions can be deleted as well. Look for the Delete (trashcan) icon on the relevant page or screen.
zInspector is designed for compatibility with both iOS and Android smartphones and tablets. Be sure the device has a camera!
Minimum requirements:
Android: 5.0 and higher.
Important: Location, camera, microphone, and other permissions may be required or recommended to enable basic and optimal functionality. See this article for more info.
We do not recommend low-end, off-brand Android tablets because they often have poor camera resolution and insufficient memory, but most phones and tablets work very well!
zInspector has the most powerful sync capability on the market. This means that new devices are up and running in about 30 seconds. A user added to an existing account can reference all previously created inspection data, templates, and contacts on their device. Additionally, you can perform an inspection on your tablet one day and perform a different inspection on your smartphone the next day.
Important Note: zInspector does not support mid-inspection device switching. Once an Inspect-mode template is started on a device by a particular user, it must be finished there.
You can perform an Inspect-mode template (a standard or custom inspection or document) while a teammate performs a supplemental Quick Pictures activity simultaneously on a different device; this approach can help get inspections done even more quickly. You should focus on the conditions and required documentation based on conditions (photos and/or comments) while the teammate takes additional area- and detail–level photos for full property coverage. The supplemental photos will automatically incorporate into the uploaded report.
Tip: Only one user should perform an Inspect mode template for a given inspection activity: the results of individual Inspect-mode templates cannot be merged into a single inspection report.
Definitely! We built zInspector with cross-platform collaboration and B.Y.O.D. (bring your own device) offices in mind. When an employee does use their own device, the zInspector 3 app keeps company information separate from the user’s personal data.
Yes, you can.
This feature comes in handy when you want to store photos taken outside of the zInspector app within a zInspector property record or include them in a zInspector report.
This video explains how.
Note: Before uploading non-native photos to the zInspector website, you must download them to a computer.
Yes. You can edit any uploaded inspection, as long as you have sufficient access privileges. Some report information, such as geotags and timestamps, cannot be changed. Other changes you make—to a tenant-completed move-in inspection, for example—may require the tenant’s signature prior to resubmission.
We do not specifically encrypt your photos, videos, or inspections. However, all communications between your computer and/or mobile device(s) and our server are encrypted. In addition, all zInspector passwords, by which your photos, videos, and inspections can be accessed in your account, are encrypted. Specific zInspector employees can log in to your account and view this content in order to provide you with stellar technical support. Remember that it is your responsibility to create a strong password and not share it.
zInspector performs a daily backup of all of your photos, videos, and other content in order to prevent data loss in the event of unanticipated server issues. We utilize Amazon server resources to provide you with highly reliable and redundant storage.
Absolutely! zInspector offers the most flexible reporting options in the industry. These include:
As many as you want!
zInspector offers unlimited photo & video storage plus a powerful search capability to help you find what you need with ease.
As many as you need!
Paying users can inspect and build a comprehensive inspection history of an unlimited number of properties (units) in zInspector.
zInspector may be used to conduct property inspections for both personal and business use. Please see our Terms of Service for more information.
After taking photos and/or videos in Quick Pictures mode on the zInspector 3 app, you can easily request that a report containing the photos just taken be created and emailed to you.
Quick Pictures reports are often used by contractors and others to document projects visually in lieu of a more involved or structured inspection or document template. After taking one or more photos or videos in Quick Photos mode, tap the back arrow on the toolbar along the bottom of the screen, and (by default) the Report Request popup will ask “Would you like to process a report for [Property Name, Activity Type]?” You can select Yes, No, or Disable.
If you select Yes, a report containing the Quick Pictures will go to the email address(es) specified in your auto-report settings. The photos/videos will also appear in your website Timeline once uploaded.
If you select No, the photos/videos will appear in your website Timeline once uploaded. No report will be created and emailed. You can always create a report later by clicking on the relevant activity in the Timeline then clicking the Edit/View Report button.
If you select Disable, you will no longer receive the Report Request popup when exiting Quick Pictures mode. You can still request a Quick Pictures report after taking Quick Photos by holding down (rather than simply tapping) on the back arrow on the toolbar along the bottom of the screen. You can also enable or disable the Report Request popup at any time. In the app, go to Settings then enable or disable “Reports Request Prompt” under Misc. Settings.
Quick Pictures mode can also be used by a second user in tandem with a primary user performing an Inspect mode template. With a focus on general coverage of area- and detail-level photo coverage, the photos taken in this mode by the secondary user should automatically combine with the submitted Inspect-mode template performed by the primary user. In this case, the Report Request can be bypassed, as the photos will be incorporated with the more formal inspection report once everything is uploaded.
Quick Pictures
Inspect
In-App Gallery
You sure can. Simply tap the Gallery (stacked photo) button in the app’s main menu.
The Gallery shows all recently taken inspection photos and videos still stored on the device. Tap the Share icon (three dots connected by two lines) next to any photo in the Gallery to send it from your device’s available messaging or email apps.
On site at a property, zInspector users work with the mobile app—they take photos and videos, fill out documents, and perform inspections—and the data uploads automatically to the server, where it is accessible on the website and device of each user on the account.
Back at the office on a laptop or desktop computer, zInspector users can work with the inspection data as needed to run and edit reports, perform managerial or admin functions, task scheduling, integration setup, template creation and report customization and enterprise branding tasks. Their changes on the website synchronize to all Group Members on the account.
Certain functions—such as Admin and other global settings—can only be performed on the website; individual app users simply do not have access to them.
Other actions—like the actual property inspections—can only be performed on the app.
Some things can be done either on the website or on the app—for instance, creating a property. Your method may come down to personal preference or the established practice of your business.
With User Groups, you can control which properties (units) are seen and worked with by specific users.
User Groups are most commonly used when:
When a user is assigned to a particular User Group, any new Property that user creates will automatically be allocated to their User Group.
To create a User Group:
For more on User Groups, click here.
Comments added in a couple specific ways within zInspector will associate them with photos rather than with details in an inspection and so they will not be visible in an inspection report. Specifically, when you add a comment either a) to a photo taken in Quick Pictures mode or b) to a photo of a general Area, such as Bedroom or Kitchen in a condition-based inspection in Inspect Mode you may wonder where these comments have gone when reviewing finalized reports.
In these cases, the comment will be viewable only in the media activity report (indicated by a clipboard + camera icon in Timeline)—not on any inspection report (indicated by a clipboard + report icon) in which the photo may be included. This is typically the reason zInspector users find they have “missing comments.”
When you add a comment directly to a Detail (such as Door/Knob/Lock in Entry) within a condition-based inspection, the comment will be viewable in the inspection report for which it has been taken. A comment can be added to a Detail in a condition-based inspection in several ways:
Individual user permissions can be specified by an account Owner or Admin user on an individual basis. For example, you can permit one employee to only Read (and not Create / Edit) content. The user-specific settings are defined and viewable on the Group tab.
As you perform an inspection, you may come to a room that cannot be inspected (for example, an unruly pet is being contained in one of the bedrooms) or you may find that a detail is not actually present on the property (for instance, there is no dishwasher or dishwasher cutout in the Kitchen area although the Dishwasher detail is listed).
In either case, simply tap the circled X button for the Area (to mark it as Not Inspected) or for the Detail (to mark it as Not Present).
When a detail is marked as Not Present during an inspection and the inspection is submitted, the excluded detail is actually removed from the property and no longer available during subsequent inspections.
When an Area is marked as Not Inspected it will be available during the next inspection. If you need to permanently remove an Area from a property for the purposes of future inspections, you can do so in the Edit Areas menu (on the app) or in View/Edit Areas menu (on the website). An area should only be deleted from a property to reflect an actual layout change (e.g., remodel) of the real property or if the property was created in zInspector with an Area that doesn’t actually exist on the property.
You can use comments for any purpose appropriate for your organization. Our recommendation is to use “Additional Comments” to summarize the property findings and to use “Final Comments” for text such as legal disclaimers or disclosures.
Some examples of Additional Comments:
Some examples of Final Comments:
Additional and Final Comments can be fully customized on the specific template where they appear.
For template customization basics, see this article.
For tenant-completed template customization basics, see this article.
zInspector uses Area Numbers to differentiate Areas of the same type, most commonly Bedrooms and Bathrooms. Multiples of any Area type can be created, and they are automatically differentiated using Area Numbers. While zInspector sets Area Numbers automatically, it is essential that you add an Area Description to differentiate any multiple rooms of the same type so that every inspector, tenant, and property owner knows which area is being referred to on a given property. In fact, until you have added Area Descriptions in these cases, you won’t be able to submit an inspection for the property.
For example, for a 3-bedroom, 2-bathroom house, a common layout could be:
[Area-Type Area-Number: Area-Description]
Area Sort is used to specify the flow/order of an inspection (by default, areas are sorted alphabetically) and Area Sort numbers can group Areas together for a larger property (such as an estate). For more information on Area Groups, please visit this knowledge base article.
A few steps need to be taken in zInspector to change your company name on zInspector-generated content. If it was initially provided during account creation, your company name automatically populated in a number of places in zInspector:
In each of those pages, your company name can be changed individually to reflect your needs.
zInspector is a surprisingly lightweight app and is designed to help keep your device from becoming bogged down with inspection data. Once your inspection data has had the opportunity to upload to the zInspector server, it will be automatically removed from your device within a user-specified number of days.
If you receive a ‘not enough storage’ message on your device, it is likely that you have a lot of other data on your device outside of zInspector (such as videos, photos, or app data) that you may consider removing from your device or simply a small amount of storage space on your device to begin with.
Try these steps to free up storage space by clearing zInspector data more quickly:
contact support@zinspector.com to be notified once available
06/06/2022
Last Updated: 06/08/2022
