With a few clicks of the mouse, a zInspector user invites their tenant to perform an inspection. A few taps on their smartphone, the tenant is already performing the inspection on a specific app dedicated and simplified for tenants.
The signed, submitted, photo-packed report uploads to the website, emails to you, and emails to the tenant.
And that’s it.
Everything is handled for you: one-touch authentication, daily reminders, customizeable welcome email, controlled expiration dates, and a dashboard to manage thousands.
Interested to learn more? Or ready to try it out yourself?
Here are some next steps:
Download a real tenant-completed inspection (PDF).
Create a zInspector account — click here.
Invite a tenant to perform an inspection — video tutorial.
Read on to take a closer look at a real tenant inspection.
An actual zInspector customer, with their tenant’s permission, graciously provided the Tenant Renewal inspection below. Keep reading to see why zInspector’s tenant-completed inspections work so well and how they can work for you to increase efficiency and minimize disruption to your property management business—whatever comes next.
1) Gather feedback efficiently. In this Tenant Renewal Inspection, the property manager takes the opportunity to solicit very specific information from the tenant, along with photo documentation of key items and the property at large. Info gathered can direct the handling of future leasing and maintenance activities on the property. In this case, the tenant is asked at the beginning of the inspection about their interest in renewing their lease. No need to spend time or effort on a separate form or phone call to discuss renewal!
2) Request info proactively. Requesting specific info on the appropriate tenant inspection template helps you keep tabs on your properties from a distance. and it lets the tenant know what aspects of the property are most important to keep in mind. Info requests can help ensure that safety checks are performed routinely and that expensive or vulnerable systems are properly maintained.
- Whether legally mandated or not, it doesn’t hurt to require that tenants test smoke and carbon monoxide detectors: you can even have them document the device test with a brief video.
- Have tenants document the running of lawn irrigation in a video to see that sprinklers are working properly.
- Request HVAC filter size and last replacement date to encourage the routine replacement of HVAC filters to keep the system running smoothy and avoid costly maintenance and repairs.
At the very end of this report, you can see the required photos for HVAC filter, smoke detector, and pets that the tenant has provided.
Pro Tip: Individual tenant responses to renewal interest, smoke detector tests, HVAC filter sizes—or any other feedback item—can be easily compiled into a report. Provide the relevant report to a leasing specialist on your team, a vendor/handyman, or filter replacement service. This video shows you how!
3) Require & encourage lots of photos! The tenant is able to take as many photos as they see fit and as many as required by the template. The awesome in-app camera ensures fast capture and high quality results, based on your app setting’s and device capability. The template can make sure that tenants take photos and/or enter comments for specific findings, such as a “Damaged” condition finding in a Move-In report, so that everyone is on the same page about what is being reported as as damaged and the nature of the reported damage.
Keep scrolling to see the rest of the tenant’s property photos and more tips and benefits!
4) Review and reference detailed photo documentation. In the actual PDF provided to tenants and on the zInspector website, photos can be viewed at their full resolution. Even details that the tenant may have overlooked—a potential plumbing leak or negligent upkeep of a kitchen appliance—can be spotted by an experienced property manager reviewing the submitted tenant inspection photos. See something of possible concern? Simply reach back out to the tenant for followup. With each successive tenant-completed inspection, you are building a history of the property by which you can track the diligence of tenants over time in terms of trends like general upkeep, yard maintenance, and garbage containment.
The oven looks properly maintained.
This property manager originally opted to employ zInspector’s tenant inspection feature during the height of the COVID-19 lockdown (spring 2020), but they will no doubt continue to leverage this feature once social distancing mandates have relaxed and coronavirus concerns have been allayed.
To learn all about inviting your tenants to perform their own inspections, see this page.
Questions? Let us know by emailing firstname.lastname@example.org.