zInspector Admin users can easily change the date for a previously completed inspection or other activity if needed. To begin, open the report you wish to edit from the zInspector […]
10. Troubleshooting
10.9 Missing Tenants or Properties for Tenant-Completed Inspection Invites
When inviting tenants to complete their own Move In or Periodic inspections, key info about the tenant and their lease needs to be in zInspector. If you use one of […]
10.7 Deleting an Activity
Removing an activity from your Timeline and zInspector account is easy. To prevent accidental or unauthorized activity deletion, only zInspector Admin users can delete an activity. A final report […]
10.8 Merging Duplicate Properties (Merge Tool)
Duplicate properties—two property records referring to the same single-family residence or unit in a multi-residence building—are sometimes created in zInspector. This can happen when two different agents create a property […]
10.6 Deleting Properties in Bulk & the Verify Media Tool
Did you improperly import a spreadsheet with lots of units—or mistakenly use the multi-unit new property tool for testing? Need a do-over? No problem! Simply go to your Admin’s Property […]
10.5 ‘Camera Not Found’ Error
If you are getting the an error message that your camera or microphone cannot be found on the zInspector app, don’t worry—it’s an easy fix. Follow these steps: Close the […]
10.0 Queue & Sync + Gallery View & WiFi Settings
zInspector’s two-part synchronization approach—Sync & Queue—allows for numerous users to inspect the same properties even without an internet connection. Website changes sync to mobile device(s). Inspections upload via the Queue. […]
10.4 Edit a Completed Inspection (including PM Condition Values)
As an owner or Admin user, you can edit photos/videos and inspection report findings once they have uploaded to the website. For Quick Pictures inspections, go to Timeline, select the […]
10.3 Changing an Existing Property
Changes to existing properties can be made from the zInspector app or website. Some changes can only be made on the website, and some changes there can only be made […]
10.2 Wrong Property Selected for Inspection (Change Property Name)
From time to time, you may select the incorrect property from the list when performing an inspection in the app. Once you have submitted an inspection in zInspector 3, you […]