Knowledge Base
00. New & Noteworthy(12)
- Enhanced Timeline with Media Stream – New (September 2020)
- Tenant-Completed Periodic / Renewal Inspections (NEW!)
- Move-In Inspections Your Way
- Request HVAC Filter Size/Info from Tenants
- zInspector 3 App (10-Minute Tutorial)
- zInspector 3 FAQ
- Customizing Inspection Criteria: Require Photos & Comments for Damaged & Action Items—or Don’t
- 14.7 Tenant-Completed Inspection Report – Actual Sample
- Creating a New Inspection Template – Basics (Brief Video)
- System Documents: Override to Save a New Template
- Customizing Reports on the New Website
- Recent Website Updates
01. Getting Started(12)
- 1.0.1 Getting Started 1 – Video Orientation for Group Member / Inspector
- 1.0.2 Getting Started 2 – Video Orientation for Account Owner / Admin User
- 1.1.1 Getting Started: Paid & Trial Accounts
- 1.1.2 Getting Started: Basic (Free) Account
- 1.2 Create a New Property
- 1.3 Perform a Photo-Based Inspection (Quick Pictures mode)
- 1.4. Perform a Property Management Inspection (Inspect Mode)
- 1.5 Span Settings: How Photos Are Included in Reports
- 1.6 Next-Level Inspection Tips
- 1.7 Find, View, and Send Reports
- 1.8 Uploading Properties (Units) in Bulk
- 1.9 Create a Lease/Tenant
05. Mobile App Usage & Settings(11)
- 5.1 Mobile App Tools
- 5.2 Photo & Video Tips
- 5.3 Camera Interface Shortcuts
- 5.4 Condition Values: The N, S, D, & ! of Property Inspection
- 5.5 Mobile App Settings
- 5.6 Mobile App Permissions
- 5.7 Comments / Smart Comments
- 5.8 In-App Media Gallery + Editing Photos
- 5.9 Tasks
- 5.10 Notice Reports
- 5.11 In-App Inspection Comparison
06. Customization / Admin Settings(10)
- 6.1 Customizing Area Details
- 6.2 Area Groups
- 6.3a Custom Inspection Report Titles
- 6.3b Changing the Report Title of a Previously Submitted Inspection
- 6.4 Changing Final Comments on an Inspection Template
- 6.5 Change “Inspector” to “Property Manager” (or Other Title) in PM Inspection Report Heading
- 6.6 Smart Comments
- 6.7 Adding Your Logo to PM Inspection Reports
- 6.8 Enterprise Customization
- 6.9 Change Company Name
07. Reporting(14)
- 7.1 Auto-Email Reports / Documents to Self & Others (Email Integration)
- 7.2 Global Reporting – Process Reports for All Group Members
- 7.3 Evernote—Should I Use It?
- 7.4 Generate a Comparison (Move-In / Move-Out) Report
- 7.5 Auto-Send Unit-Specific Reports to Dotloop & Others
- 7.6 Report Integration to Dropbox, Google Drive, and/or Office 365
- 7.7 Using Span + Reusing Move-Out Photos for a Move-In
- 7.8 Share Read-Only Report Links + Open Reports in Microsoft Word
- 7.9 One-Touch Security Deposit Returns
- 7.10 Create a New Inspection From a Completed One (Can Solve “Wrong Inspection Type Performed” Issue)
- 7.11 Download a Zip Folder of All Inspection Data
- 7.12 Report Customization – New Website
- 7.13 Report Customization – Legacy (Classic) Website
- 7.14 Span Settings: How Photos Are Included in Reports
08. Documents / Custom Templates(15)
- 8.1 Documents Process Overview / Version Control
- 8.2 Full Version Control – Change Your Process On The Fly
- 8.3 Creating a Custom Document Template
- 8.4 Logo & Document Header
- 8.5 Task Docs
- 8.6 Include Photos by Default
- 8.7 Supplemental Documents
- 8.8 Download Custom Document Templates
- 8.9 Changing Template Condition Values (N, S, D, !)
- 8.10 Custom Template Elements (Advanced Topic)
- 8.10 (Coming Soon) Advanced Document Template Field Options
- 8.11 Custom Template Width Issues
- 8.12 NEW – Embedding Pictures, Videos, and Webpages within Document Instructions
- 8.13 Advanced – Copying a Custom Template to Another zInspector Account
- 8.14 – Custom Template Topic (Advanced) — Controlling Available Condition-Table Areas
09. Scheduler / Task Manager(7)
- 9.1 Task Manager / Scheduler Overview
- 9.2 Assigning, Managing, & Scheduling Tasks
- 9.3 Task / Schedule Emails & Notifications to Employees & Contacts
- 9.4 Task To-Do Lists
- 9.5 Using Tasks with a Calendar on the Mobile App
- 9.6 Tasks: See Only Those Assigned to You
- 9.7 Auto-Create Turnover Tasks Using Action Items
10. Troubleshooting(10)
- 10.0 Queue & Sync + Gallery View & WiFi Settings
- 10.1 I See My Inspection Notes—but No Photos—for a PM Inspection
- 10.2 Wrong Property Selected for Inspection (Change Property Name)
- 10.3 Changing an Existing Property
- 10.4 Edit a Completed Inspection (including PM Condition Values)
- 10.5 ‘Camera Not Found’ Error
- 10.6 Deleting Properties in Bulk & the Verify Media Tool
- 10.7 Deleting an Activity
- 10.8 Merging Duplicate Properties (Merge Tool)
- 10.9 Missing Tenants or Properties for Tenant-Completed Inspection Invites
11. Integrations(15)
- 11.1 Auto-Export Reports to Dropbox, Google Drive, FTP, and More
- 11.2 Rentec Direct Integration
- 11.2.1 Rentec Direct Tenant Syncing
- 11.3 Rent Manager Integration
- 11.3.1 Rent Manager History Category Customization
- 11.3.3 Rent Manager Property Group Syncing (NEW – August 2020)
- 11.3.2 Rent Manager Tenant Data Syncing – Options and Troubleshooting
- 11.4 Auto-Create zInspector Properties from Project Management, CRM, Lead Generation, & Google Sheets
- 11.5 Automatic, Daily AppFolio Sync
- 11.5.1 AppFolio Tenant / Lease Sync
- 11.5.2 Quick Refresh Of AppFolio Sync Data
- 11.5.3 AppFolio Tenant Data Syncing – Options and Troubleshooting
- 11.6 Propertyware Sync
- 11.6.1 Propertyware Tenant / Lease Sync
- 11.6.2 Propertyware Tenant Data Syncing – Options and Troubleshooting
14. Tenant Completed Inspections (Periodic and Renewal)(8)
- 14.1 Tenant-Completed Inspections (FREE COVID RESOURCES!)
- 14.2 Tenant-Completed Periodic / Renewal Inspections for Free Accounts ( ~5 Minutes)
- 14.3 Quickly Invite Tenants to Perform Periodic/Renewal Inspections for Synchronized Accounts (~2 Minutes)
- 14.4 Tenant Template Customization Basics
- 14.5 Tenant Inspection Bulk Invitations
- 14.6 Tenant Periodic Inspection Intro / Webinar
- 14.7 Tenant-Completed Inspection Report – Actual Sample
- 14.8 Scheduled Tenant Inspection Invitations and Reminders – NEW!